Terms of Use

Effective Date: 1 January 2025

Welcome to Nightingale, your AI Parenting Coach developed and operated by Bonfire Health Pte. Ltd. (“we”, “our”, “us”). These Terms of Use govern your access to and use of Nightingale via WhatsApp and other platforms.

By using Nightingale, you agree to these Terms of Use and our Privacy Policy.

Nature of the Service

  • Nightingale is an AI-powered tool that provides reflective coaching-style responses to support your parenting journey.

  • It is not a substitute for medical advice, psychological therapy, or emergency support.

  • Outputs are generated by AI and may occasionally contain errors or biased content.

Acceptable Use

You agree to use Nightingale:

  • Only for lawful, personal, and non-commercial purposes

  • Not to share harmful, abusive, or illegal content

  • Not to rely on Nightingale for high-stakes decisions (e.g. legal, financial, mental health crises)

User Responsibilities

You are responsible for:

  • Ensuring the accuracy of any data you provide

  • Reviewing AI-generated responses critically

  • Contacting a licensed professional for any serious concerns

Consent and Data Handling

Use of Nightingale requires your explicit, informed consent to the processing of personal and sensitive data. This is collected via a clear, opt-in mechanism with a consent message in WhatsApp before you start using our services. Data shared may be used to:

  • Generate responses

  • Improve the tool (if consented)

  • Conduct human review for quality purposes

Liability & Limitations

We strive to ensure Nightingale is safe and helpful, but cannot guarantee:

  • Complete accuracy of AI responses

  • Fitness for any specific purpose

  • Continuous availability or system uptime

To the maximum extent permitted by law, Bonfire disclaims all implied warranties and shall not be liable for any direct or indirect damages arising from use, except where harm results from negligence, discrimination, or breach of data protection duties under GDPR/PDPA.

Intellectual Property

The Site and its original content, features and functionality are owned by Bonfire and are protected by various international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. You may not copy, reproduce, or otherwise use content from our website without prior written permission from us.

Limitation of Liability

Any liability for the content or any omission on this website, including any inaccuracy, error or misstatement is expressly disclaimed. You agree that we will not be responsible for any loss, whether direct, indirect, special, consequential, exemplary, punitive or any other type of loss from the use of our website or our Services, which we hereby exclude to the fullest extent permitted by law.

Software Disclaimer

Our device or software is intended for use only for general well-being purposes or to encourage or maintain a healthy lifestyle, and is not intended to be used for any medical purpose (such as the detection, diagnosis, monitoring, management, or treatment of any medical condition or disease). Any health-related information provided by this device or software should not be treated as medical advice. Please consult a physician for any medical advice required.

Governing Law

If you are a business user, this Agreement shall be governed and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law and you submit to the jurisdiction of the courts of Singapore. If you are a consumer user, nothing in this Agreement shall preclude you from access to the courts and laws of your place of usual residence.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by providing reasonable notice of any material changes. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

Data Protection

You are entitled to access and request that corrections are made to your personal data in accordance with the Personal Data Protection Act. Get in touch with our designated Data Protection Officer.

Contact Us

If you have any questions about this Agreement, please contact us at the address below.

Address: Bonfire Health Pte. Ltd., a company registered at 40 Stamford Rd, Level 4, Singapore 178908.